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Returns & Refunds To return an item and receive a refund: You must first receive a return authorization number (RA #) from a Almighty Printz representative. Returns received by Almighty Printz without an RA # will be refused. To receive an RA #, contact a Almighty Printz representative by email at almightyprintz@gmail.com. If your return is approved, our representative will email you the RA # with return instructions within 2 business days or less. If your return is not approved, we will respond with a reason for disapproval within 2 business days or less. Follow the return instructions in the email you received. Items being returned to Almighty Printz must be returned via shipping pre-paid by the customer. Ship the return using the carrier of your choice. We recommend requesting a tracking code and shipping receipt. Almighty Printz is not responsible for packages lost in transit. There is no "return label", you will write the address from the email onto the package itself. Please be sure to send the items to the return address listed in the email, NOT to the corporate address listed on the Apparel website. Returns are generally processed within 2 business days. Please allow up to 10 business days for refund credits to be processed. Please be aware that: Item return claims must be made within 15 days of receipt. Items that have been printed on, washed, or altered in any way are not returnable. Apparel does not charge any restocking fees. We do not provide return shipping labels for orders that ship to Territories or Military addresses. Shipping and handling charges are not refundable. Cancellations Order cancellations can only be made before the order has been packed. Within 30 minutes after placing your order, you have the ability to put your order on hold, or cancel it, from within your order confirmation page or email, or from within your account order history page.